Distance Sales Contract
1- SIDES
1.1. SELLER
Title: Enuva Textile Industry and Foreign Trade Limited Company (3361078498)
Address: Alaaddinbey Mh. 624. Sk. Mese-5 İş Mrk. Block C No:26C/3 Nilüfer / BURSA
Phone:
Fax:
E-mail:
Customer Service:
1.2. RECEIVER INFORMATIONS
Name Surname / Title:
Delivery Address:
Phone:
Email:
IP address:
2- THE SUBJECT OF THE CONTRACT
2.1. This agreement is based on the Law on the Protection of Consumers numbered 6502 regarding the sale of products and services made by the Buyer, whose information is provided below, on the website of the Seller, www.lemaranj.com (hereinafter referred to as the WEBSITE) and the shipment of the products to the delivery address and determines the rights, laws and obligations of the parties in accordance with the provisions of the Regulation on Implementation Principles and Procedures of Distance Contracts.
2.2. The consumer is informed about the basic characteristics of the goods subject to sale, sales price, payment method, delivery conditions, all preliminary information about the goods subject to sale and the right of "withdrawal", confirms this preliminary information in electronic environment and then places an order, hereby this contract accepts and declares in accordance with its provisions. Preliminary information and invoice on the payment page of the seller's www.lemaranj.com site are integral parts of this contract.
3- DATE OF CONTRACT
This contract shall be deemed to have been drawn up on the date the Buyer completes the order and payment on the Seller's website, and a copy of the agreement will be sent to the e-mail address notified by the Buyer.
4- PRODUCTS SUBJECT TO THE CONTRACT
4.1. Details, sales amounts, and quantity information of the products ordered by the buyer are given below. All the products listed in the table below are hereinafter defined as the "contractual product".
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5- DELIVERY OF PRODUCTS
5.1. The product is delivered to the delivery address specified by the Buyer on the website or to the person/organization at the address indicated, within 30 days at the latest, in a packaged form with its invoice.
In cases where the fulfillment of the delivery of the goods subject to the order is not possible for any reason, the seller notifies the Buyer in writing (by e-mail to the e-mail address to be notified by the buyer) within three days from the date of learning about this situation and sends all the collected fees, including the delivery costs, if any. refund the payments within 14 days at the latest (14) from the date of notification.
5.2. If the product is to be delivered to a person/organization other than the Buyer, the Seller cannot be held responsible if the person/organization to be delivered does not accept the delivery.
5.3. The buyer is responsible for checking the product as soon as it is received and not accepting the product when it sees a problem caused by the cargo and keeping a report to the cargo company official. Otherwise, the Seller will not accept responsibility.
6- PAYMENT METHOD
6.1. The Buyer agrees, declares, and undertakes that since the forward sales are made only with the credit cards of the Banks, he will confirm the relevant interest rates and the information about the default interest separately from the bank, and that the provisions regarding interest and default interest will be applied within the scope of the credit card agreement between the Bank and the Consumer, in accordance with the provisions of the legislation in force. Term / installment payment opportunities provided by credit card, installment card issuing institutions such as banks and financial institutions are a loan and/or installment payment opportunity provided directly by the mentioned institution; Product sales realized within this framework and for which the Seller fully collects the price, are not considered as installment sales for the parties of this Agreement but are cash sales. The legal rights of the Seller in cases deemed to be sales in installments by law (including the right to terminate the contract and/or demand payment of the remaining debt together with default interest in case any of the installments are not paid) are available and reserved. In case of consumer's default, a monthly default interest of 5% is applied.
7- GENERAL PROVISIONS
7.1. The buyer accepts that he has read and learned the basic characteristics, sales price and payment method of the products displayed on the website and the preliminary information about the delivery and gives the necessary confirmation for the sale in the electronic environment.
7.2. Buyer; By confirming this contract electronically, he has confirmed that he has obtained the correct and complete information about the address to be given by the Seller to the Consumer, the basic features of the ordered products, the price of the products including taxes, payment and delivery information and the right of withdrawal before the conclusion of the distance contracts. It is possible.
7.3. The seller is responsible for the delivery of the contracted product in good condition, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
7.4. The Seller may supply the Consumer with a different product of equal quality, quality and price before the contractual performance obligation expires.
7.5. If the Seller cannot fulfill its contractual obligations due to the impossibility of delivery of the product subject to the order, it shall notify the consumer of this situation before the contractual performance obligation expires and may supply the Consumer with a different product of equal quality and price.
7.6. For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the Seller electronically and the price must be paid in the form of payment preferred by the Consumer. If, for any reason, the product price is not paid or canceled in the bank records, the Seller is deemed to be relieved of its obligation to deliver the product.
7.7. If, for any reason, after the delivery of the product, the Bank/financing institution to which the credit card is processed does not pay the Product price to the Seller, the Product shall be returned to the Seller by the Consumer within 3 days at the latest, at the Consumer's expense. All other contractual-legal rights of the Seller, including the follow-up of the product price receivable, are reserved separately and in any case.
7.8. In cases where the fulfillment of the goods or services subject to the order becomes impossible, the seller notifies the consumer in writing or with a permanent data store within three days from the date of learning of this situation, and all payments collected, including delivery costs, if any, are made at the latest (14) ten days after the notification date. returns within four days.
8- RIGHT OF WITHDRAWAL
In accordance with the relevant provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.
8.1. Buyer: has the right to withdraw from the contract within 14 (fourteen) days from the date of receipt of the goods, without giving any reason and without paying any penal clause, in distance contracts for the sale of goods. However, the Consumer may use his right of withdrawal within the period from the establishment of this Agreement to the delivery of the goods. It is sufficient that the notification regarding the exercise of the right of withdrawal is addressed to the seller or provider in writing or with a permanent data storage device within this period.
In order for our customers to exercise their right of withdrawal, they must fill in the return form sent to them with the product and deliver the product to the CARGO company with the return form.
In determining the period of the right of withdrawal;
a) One is the subject of the order separate separately in the goods delivered, the consumer or the consumer determined by a third party of the first goods receipt of the day, b) than in goods consisting of more parts, consumer or consumers determined by a third party of the first part of the receipt of the day, c) In contracts where the goods are delivered regularly for a certain period of time, the day on which the consumer or the third party determined by the consumer receives the first goods is taken as a basis .
8.2. Consumer's right of withdrawal;
a) Goods prepared in line with the consumer's wishes or personal needs, b ) Delivery of goods that can spoil quickly or whose expiration date may exceed , c) Goods whose protective elements such as packaging, tape, seal, package have been opened after delivery ; return to health and hygiene in terms of the delivery of non-conforming, d) the delivery after the separation of interfering with other products and the nature of the goods is not possible, e) the goods after delivery of packing, tape, stamps, books presented in the financial environment if opened protective elements such as packaging, digital content and computer consumables, f) Delivery of periodicals such as newspapers and magazines other than those provided under the subscription agreement, g) Free time for accommodation, transportation, car rental, food and beverage supply and entertainment or rest, which must be done on a certain date or period. evaluation, h) Electronic media agency performance of the service or delivered instantly to consumers immaterial to the goods, ii) withdrawal before the end of the period the right, and the service began to be carried out by the consumer's approval j) Price varies depending on fluctuations in the financial markets and the seller or provider of contract for goods or services not under its control does not apply to
8.3. If the consumer exercises his right of withdrawal, the Seller or the provider is obliged to return the total amount received within 14 (fourteen) days at the latest from the date on which the withdrawal notification is received, as well as any valuable papers and similar documents that put the Consumer under debt, without incurring any expense to the Consumer.
8.4. If the consumer uses the goods in accordance with its operation, technical features, and instructions for use, he will not be responsible for any changes and deteriorations that occur.
8.5. If the consumer uses the right of withdrawal and sends the goods back through the carrier specified by the seller for the return in the preliminary notification, he will not be held responsible for paying the costs of the return. If the Seller does not specify any carrier for the return in the preliminary notification, no compensation can be claimed from the Consumer for the return cost. If the carrier specified in the preliminary notification for the return does not have a branch in the location of the Consumer, the seller is obliged to ensure that the goods to be returned are received from the Consumer without demanding any additional costs.
8.6. Unless the Consumer makes an offer that the Seller will take the goods back, the Consumer must send the goods back to the Seller within 10 (ten) days from the date of the notification regarding the use of the right of withdrawal.
8.7. As stated in subparagraph a of paragraph 1 of Article 15 of the Regulation on Distance Contracts, Consumers do not have the right of withdrawal for products specially prepared for the person.
8.8. Orders with the status of "Delivered for Cargo" cannot be canceled during the cargo delivery phase.
8.9. For orders with the status of "Shipped to Cargo", our customers are required to return the cargo without opening the box of the product. 8.1. The provisions of the article are reserved.
8.10. To exercise the right of withdrawal, a written notification must be made to the Seller's address and e-mail address written above.
9- EVIDENCE AGREEMENT AND AUTHORIZED COURT
9.1. Seller records (including records in magnetic media such as computer-sound recordings) constitute conclusive evidence in resolving any disputes that may arise from this Agreement and/or its implementation.
9.2. The consumer declares, accepts, and undertakes that he/she has read all the conditions and explanations written in this Agreement and the order form that form an integral part of it, that he has received, reviewed, and fully accepted the sales conditions and all other preliminary information. The laws of the State of the Republic of Turkey apply to disputes arising from this contract and the courts and enforcement offices of BURSA are authorized.